What Is Family Love Care? Services, States We Serve & Client Reviews
If you've been searching for a way to get paid for caring for a family member, you've probably come across Family Love Care and wondered exactly what it is, whether it's legitimate, and how it's different from the handful of similarly-named home care businesses that turn up in the same search results. Here's a straight answer to all three.
What Is Family Love Care?
Family Love Care is a home care agency that helps families get paid to care for their own relatives — a parent, spouse, sibling, or other loved one — through state Medicaid home care programs. The company operates on the premise that a family member who is already providing daily care for a loved one, or who wants to begin providing it, should be able to get paid for that care, rather than a stranger being brought in to do the same work.
In practice, that means Family Love Care sits between a family and the state Medicaid system: handling the paperwork to enroll a loved one in a Medicaid home care benefit, managing compliance and provider registration, running payroll once a caregiver is approved, and providing ongoing support for both the caregiver and the person receiving care.
What Services Does Family Love Care Provide?
Family Love Care's core services fall into the areas below. The exact services depend on each state's program:
Home care benefit enrollment — walking families through eligibility for the home care benefit offered through Medicaid (Family Love Care does not enroll people in Medicaid itself), gathering the required documentation, and submitting the paperwork needed to enroll a loved one in a state Medicaid home care program.
Caregiver placement and registration — helping a qualifying family member get approved and registered as the paid caregiver of record.
Payroll and compliance — once a caregiver is approved, Family Love Care manages payroll, tax administration, and the ongoing documentation Medicaid requires, along with time tracking through a caregiver mobile app.
Ongoing support — ongoing troubleshooting and a dedicated support team for both the caregiver and the family, rather than a single rotating state caseworker.
RN clinical oversight and caregiver training (Maryland) — in Maryland, Family Love Care also provides RN clinical oversight of the care being delivered and training for family caregivers, as part of the state program requirements.
What States Does Family Love Care Operate In?
Family Love Care currently serves three states, each through its own state Medicaid programs:
Michigan — through the state's Home Help Program and the MI Coordinated Health program. Home Help is a Medicaid entitlement that lets adult children, siblings, friends, and neighbors become paid caregivers, with no waitlist for families who meet the eligibility criteria.
Maryland — through Medicaid programs including Community First Choice and Community Personal Assistance Services, which let eligible families choose a relative as their paid caregiver.
Missouri — through Medicaid-funded family caregiver programs, including Consumer Directed Services (CDS) and a VA program for eligible families.
Each state page on familylovecare.com breaks down that state's specific eligibility rules, pay rates, and application steps in more detail.
Is Family Love Care Legitimate? What Do Reviews Say?
Yes. Family Love Care holds a 4.8-star rating on Google across more than 400 reviews (opens in new tab), and its caregiver mobile app is separately rated 4.7 stars on the Apple App Store (opens in new tab) and 4.8 stars on Google Play (opens in new tab). Family Love Care is also a registered home care agency in each state it operates in.
Reviewers commonly cite the enrollment process being easier than expected, responsive support staff, and the ability to be paid for care they were often already providing unpaid. As one Google reviewer put it: "Great team to work with and very helpful when needed." Other reviewers describe the support team as professional and easy to communicate with, and several specifically mention appreciating being able to provide paid care for a parent or grandparent rather than handing that role to an outside caregiver.
Is Family Love Care the Same as Family Love Home Care?
This is a fair question, because the names are genuinely close and the confusion is understandable — and the short answer is yes: Family Love Home Care is the registered legal name Family Love Care operates under.
Family Love Care operates through a separate registered legal entity in each state it serves: Family Love Home Care LLC in Maryland, Family Love Home Care of Michigan LLC in Michigan (based in Birmingham, MI), and Family Love Home Care of Missouri LLC in Missouri. All three are the same company as familylovecare.com, just listed under their formal registered names rather than the consumer-facing brand name. If you see any of these names on a business directory or BBB listing (opens in new tab), that is Family Love Care.
That said, there are separate, unrelated companies using similar names in states Family Love Care doesn't operate in, like Indiana and California. These are independent businesses with their own ownership, staff, and licensing — not affiliated with Family Love Care in any way. If you're trying to reach Family Love Care specifically, the safest way is to go directly through familylovecare.com or call the state-specific number for where you live, since a generic web search for "family love home care" can just as easily surface one of these unrelated agencies.
What Does Family Love Care Pay?
Pay varies by state and program, since each state sets its own Medicaid caregiver wage. As of 2026, Michigan caregivers enrolled through Family Love Care earn $18 or more per hour with bi-weekly direct deposit, and Maryland caregivers typically earn in the $15–$18 per hour range depending on the program and approved hours. Missouri rates vary by program as well. Exact figures depend on the specific Medicaid program, the caregiver's approved hours, and periodic state rate adjustments — the state-specific pages linked above have the current numbers for each program.
Frequently Asked Questions
What is Family Love Care and which states does it operate in?
Family Love Care is a home care agency that helps families become paid caregivers for their own relatives. It currently operates in Michigan, Maryland, and Missouri.
Is Family Love Care legitimate?
Yes. It's a registered home care agency with a 4.8-star Google rating across 400+ reviews and a separately-rated caregiver mobile app.
Is Family Love Care the same as Family Love Home Care?
Yes. Family Love Home Care LLC (Maryland), Family Love Home Care of Michigan LLC, and Family Love Home Care of Missouri LLC are Family Love Care's registered legal names in each state. Similarly named agencies in other states, such as Indiana and California, are unrelated companies.
What does Family Love Care pay its caregivers?
Pay depends on the state and program: Michigan caregivers earn $18+/hour with bi-weekly pay, and Maryland caregivers typically earn $15–$18/hour. Missouri rates vary by program.
Get Started With Family Love Care
If you're already caring for a parent, spouse, or other family member (or want to start) and want to find out whether you could get paid for it, Family Love Care can check your eligibility for free with no obligation. Reach the team in Michigan at 313-644-7520, Maryland at 443-578-3231, or Missouri at 314-876-0445 — or visit familylovecare.com to get started online.